Effective Date: October 15, 2026

Welcome to Fluidune. Our website is operated by support@fluidune.com. These Terms of Use describe the rules and conditions that apply when accessing our website, browsing our home essentials, or using the services available through our online store.

By accessing or using this website, you acknowledge that you have read and agree to these Terms of Use. If you do not accept these conditions, please refrain from using our website.

All purchases made through Fluidune are also subject to our Terms of Purchase, Privacy Notice, Shipping Policy, and Return Policy.

1. Customer Information

When using our website or completing a purchase, you agree to provide accurate, complete, and up-to-date information.

This includes account details, contact information, billing information, and delivery addresses.

You are responsible for maintaining the accuracy of your information to help ensure successful transactions, order fulfillment, and customer communications.

2. Privacy and Personal Data

At Fluidune, we recognize the importance of protecting customer privacy.

Our collection, processing, and handling of personal information are explained in our Privacy Notice.

By accessing our services, you acknowledge our privacy practices as described in that notice. Where required by applicable law, we will obtain your consent before processing personal information for purposes that require it.

3. Intellectual Property Rights

All materials displayed or made available on the Fluidune website, including but not limited to:

• Product photographs and images
• Brand names and logos
• Visual designs and graphics
• Videos and multimedia content
• Product descriptions and specifications
• Website layout and design elements
• Software and technical components
• Written content and other original materials

are owned by or licensed to Fluidune or its operating company and may be protected by applicable intellectual property laws.

We grant visitors a limited, personal, non-exclusive, and revocable right to access and use our website for lawful shopping and informational purposes.

Without our prior written authorization, you may not:

• Reproduce or copy website materials for unauthorized commercial purposes
• Alter, distribute, or republish protected content
• Use our trademarks or visual identity without permission
• Collect website information through unauthorized automated scraping
• Upload viruses, malware, or other harmful software
• Disrupt website functionality, security, or accessibility

Fluidune may suspend or restrict website access when users engage in conduct that violates these terms or applicable laws.

4. Customer-Submitted Content

Visitors may have the opportunity to submit product reviews, feedback, photographs, comments, or other materials through our website.

When submitting content, you confirm that:

• You own the content or have the necessary rights to share it.
• Your submission does not infringe the rights of another person or organization.
• Your content does not contain unlawful, deceptive, defamatory, or inappropriate material.

By submitting content, you grant Fluidune a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, and use that material for website operations, customer engagement, and promotional activities, subject to applicable law.

5. External Websites and Services

Our website may provide links to external platforms or third-party websites for informational or functional purposes.

These external services operate independently and may follow their own terms and privacy policies.

Fluidune does not control third-party websites and is not responsible for their content, availability, products, or business practices.

We encourage visitors to review the relevant policies before interacting with external websites.

6. Website and Service Disclaimer

To the extent permitted by applicable law, our website and related services are provided on an "as is" and "as available" basis.

Although we make reasonable efforts to maintain accurate information and reliable website performance, we do not guarantee:

• Uninterrupted website access
• Completely error-free functionality
• Continuous accuracy of all published information
• Compatibility with every browser or electronic device
• That website services will always meet every individual requirement

Any disclaimers of implied warranties, including merchantability or fitness for a particular purpose, apply only to the extent permitted by law.

Nothing in this section excludes warranties or consumer protections that cannot legally be limited.

7. Limitation of Liability

To the maximum extent allowed by applicable law, Fluidune and its operating company will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from circumstances such as:

• Accessing or being unable to access our website
• Temporary website outages or interruptions
• Transactions or interactions involving our products
• Unauthorized access to customer accounts or information
• Technical errors or service failures
• Activities or services provided by third parties

Where legally permitted, claims relating to website use should be brought within one (1) year of the event giving rise to the claim.

This limitation does not restrict statutory rights, legal remedies, or liability that cannot be excluded or limited under applicable law.

8. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Fluidune, its operating company, employees, representatives, affiliates, and service partners from reasonable claims, liabilities, losses, and expenses arising from:

• A material breach of these Terms of Use
• Unauthorized or unlawful use of our website
• Violations of applicable legal requirements
• Infringement of third-party intellectual property or other rights

This provision applies only where responsibility can lawfully be assigned to the user.

9. Electronic Notices and Communications

By interacting with Fluidune through our website or electronic communication channels, you acknowledge that we may contact you electronically regarding orders, account activities, and customer service matters.

Such communications may include email messages, purchase confirmations, shipping notifications, and other service-related notices.

Where permitted by law, electronic communications may satisfy requirements for written notifications.

Marketing communications will be handled in accordance with our Privacy Notice and applicable consent requirements.

10. Intellectual Property Complaints

If you believe any content published on our website violates your copyright, trademark, or other intellectual property rights, please notify our customer support team.

Your notice should include:

• Your name and contact details
• Identification of the intellectual property concerned
• The webpage address or specific location of the disputed material
• A statement explaining why you believe the content is being used without authorization

We will evaluate properly submitted complaints and take appropriate action in accordance with relevant legal requirements.

11. Events Beyond Our Control

Fluidune will not be responsible for delays or failures in performance resulting from extraordinary events outside our reasonable control, to the extent permitted by law.

These events may include:

• Natural disasters or severe weather
• Government restrictions or emergency measures
• Public health emergencies
• Strikes or major labor disruptions
• Transportation and shipping interruptions
• Internet or communication network outages
• Unexpected supply chain difficulties

We will make reasonable efforts to minimize disruptions and resume normal operations when circumstances allow.

12. Shipping Risk and Responsibility

Responsibility for goods purchased through Fluidune will be determined in accordance with applicable consumer protection laws and the relevant delivery arrangements.

Where required by law, the risk of loss or damage remains with the seller until the products have been delivered to the customer or another authorized recipient.

For further information regarding delivery arrangements, please refer to our Shipping Policy.

13. Governing Law and Disputes

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

14. Severability and Transfer of Rights

If any provision of these Terms of Use is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Users may not transfer their rights or obligations under these terms without our prior written approval, unless otherwise provided by law.

Fluidune may transfer its rights or obligations in connection with legitimate business operations where legally permitted and without reducing applicable consumer protections.

15. Entire Agreement

These Terms of Use, together with our Privacy Notice, Terms of Purchase, Shipping Policy, and Return Policy, constitute the agreement governing your use of the Fluidune website and related services.

These policies should be read together, with mandatory legal rights taking precedence wherever applicable.

Contact Information

If you have questions about these Terms of Use, website access, or any of our services, please contact the Fluidune customer support team.

Brand Name: Fluidune

Company Name: ZHANGDEQING INC

Support Email: support@fluidune.com

Customer Service Phone: +1 479-401-8967

Business Address: 1037 Ogden St 
Denver CO 80218
US