Privacy Policy

Last Updated: October 15, 2026

At Fluidune, we respect the privacy of our customers and are committed to handling personal information responsibly. This Privacy Notice outlines how we collect, process, share, and protect information when you browse our website, interact with our services, or purchase products from our Table, Organization, and Bath collections.

Please review this Notice to understand our privacy practices and the choices available to you when using our website.

1. Information We Collect

To operate our online store and provide a convenient shopping experience, we may collect certain categories of personal information.

Personal Information You Provide

When you purchase products, register an account, sign up for updates, or communicate with our customer service team, we may collect:

  • Full name
  • Billing and delivery addresses
  • Email address
  • Contact telephone number

Payment Details

Transactions on our website are handled through third-party payment service providers that use security measures to protect payment information.

We do not intentionally collect or retain complete payment card numbers or card verification codes on our own systems when payments are handled by these providers.

Information Collected Automatically

When you access or navigate our website, we may automatically gather certain technical and usage-related information, such as:

  • Internet Protocol (IP) address
  • Web browser information
  • Device type and identifiers
  • Operating system details
  • Browsing activity and interactions
  • Cookies and related tracking technologies

2. How We Use Personal Information

The information we collect helps us manage our business operations, fulfill purchases, and improve our services.

We may use personal information for the following purposes:

  • Confirming, processing, and delivering customer orders
  • Sending shipping notifications and order tracking updates
  • Handling questions, complaints, and support requests
  • Maintaining and improving website performance
  • Identifying suspicious transactions and preventing fraud
  • Providing important service and purchase-related notifications
  • Sharing promotional offers and product updates in accordance with applicable consent and marketing requirements

3. Information Security

Fluidune recognizes the importance of keeping customer information secure. We seek to apply reasonable technical and administrative safeguards to reduce the risk of unauthorized access, disclosure, or misuse.

Depending on the systems and services involved, these safeguards may include:

  • HTTPS encryption for secure data transmission
  • Limiting access to personal information to authorized personnel
  • Using payment processing partners that maintain applicable payment security standards
  • Monitoring website and account activity for potential security risks

Although we take reasonable precautions to protect customer data, no internet-based service or electronic storage method can guarantee absolute security.

4. Sharing Information with Third Parties

Fluidune does not sell customer personal information directly in exchange for monetary compensation.

To operate our online store and provide services, we may disclose necessary information to third-party service providers, including:

  • Payment processing companies
  • Delivery and fulfillment providers
  • E-commerce hosting services
  • Customer communication platforms
  • Website analytics services
  • Digital marketing and advertising partners

Depending on the services used by our website, advertising and analytics providers may include:

AppLovin

https://legal.applovin.com/privacy

Meta Platforms

https://www.facebook.com/privacy/policy

Google

https://policies.google.com/privacy

These third parties may process information according to their respective privacy policies and applicable legal requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support important website functions and understand how visitors interact with our store.

These technologies may help us:

  • Save products added to your shopping cart
  • Remember certain browsing preferences
  • Improve website navigation and performance
  • Evaluate website traffic and visitor activity
  • Understand advertising effectiveness and display relevant promotions

You can usually adjust your browser settings to manage, restrict, or remove cookies.

Disabling certain cookies may limit the availability or performance of some website features. Where required by applicable law, additional cookie choices may be provided.

6. Children's Privacy

Fluidune's website and products are intended for a general audience and are not directed toward children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If we discover that personal information has been collected from a child without the required parental consent, we will take appropriate steps to remove that information in accordance with applicable law.

7. California Online Privacy Protection Act (CalOPPA)

We aim to maintain transparent privacy practices consistent with applicable California online privacy requirements.

Accordingly:

  • Customers may explore our website without registering an account.
  • This Privacy Notice is made accessible to website visitors.
  • Any revisions to our privacy practices will be reflected through updates to this page.
  • Browser privacy preferences, including Do Not Track (DNT) signals, will be addressed in accordance with applicable requirements and our website's supported functionality.

8. GDPR Data Protection Rights

Individuals located in the European Economic Area (EEA) may have certain rights under the General Data Protection Regulation (GDPR), where applicable.

Depending on the circumstances, these rights may include:

  • Requesting access to personal information held about you
  • Correcting inaccurate or incomplete personal data
  • Requesting the removal of eligible personal information
  • Restricting or objecting to certain uses of personal data
  • Obtaining a portable copy of applicable personal information
  • Withdrawing consent where processing is based on consent

We process personal information on applicable legal grounds, which may include fulfilling contracts, complying with legal obligations, pursuing legitimate interests, or obtaining consent where required.

To submit a privacy-related request, please contact:

support@fluidune.com

9. California Consumer Privacy Rights (CCPA / CPRA)

California residents may be entitled to specific privacy protections under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, when these laws apply.

Such rights may include:

  • Requesting information about the personal data collected and how it is used
  • Requesting the deletion of certain personal information
  • Correcting inaccurate personal information
  • Opting out of the sale or sharing of personal information for cross-context behavioral advertising
  • Limiting certain uses of sensitive personal information, where applicable

Although Fluidune does not directly sell personal information for payment, some advertising and analytics practices may qualify as personal information sharing under California privacy laws.

Where required, customers will be provided with appropriate methods to exercise their privacy choices.

10. Data Breaches and Security Events

In the event of a security incident involving personal information, Fluidune will take reasonable steps to investigate the situation, limit potential risks, and address the issue.

If applicable data protection laws require customer notification, we will communicate with affected individuals through appropriate channels within legally required timeframes.

Additional notices or information may also be made available on our website when necessary.

11. Marketing Emails and Communications

Fluidune may send promotional messages, product announcements, and special offers to customers who have agreed to receive marketing communications or where otherwise permitted by law.

Our marketing communications are intended to:

  • Clearly identify Fluidune as the sender
  • Provide accurate and relevant email subject lines
  • Offer a convenient way to unsubscribe from promotional messages
  • Honor opt-out requests in accordance with applicable requirements

Unsubscribing from marketing emails will not prevent customers from receiving necessary transactional messages, including purchase confirmations, shipping updates, and important order-related notifications.

12. Contact Information

If you have questions about this Privacy Notice, our information handling practices, or your personal data rights, you may contact our customer service team using the following details.

Brand Name: Fluidune

Company Name: ZHANGDEQING INC

Business Address: 1037 Ogden St 
Denver CO 80218
US

Support Email: support@fluidune.com

Customer Service Phone: +1 479-401-8967